How To Fix iPhone Won’t Connect to iTunes Store Error?

When your iPhone can’t sync with iTunes, you will notice that you also won’t be able to connect to iTunes either. This is an error that any iOS user can face at any point in time. You will either face this problem if your device or iTunes itself is faulty. But no matter what the cause is, it can be really annoying if you can’t fix or find a solution to this issue. And what makes finding the solution so hard is the fact that you don’t know whether it is the fault of the iPhone of the iTunes only. And if you are facing the same problem then you have definitely stepped to the right place. Today we are going to talk about, how you can easily solve the iPhone won’t connect to the iTunes issue.


As we don’t know whether you are facing the issue due to the iPhone or the iTunes, we are going to take an in-depth view on both the situation. We will be providing you with efficient solution to iPhone Won’t Connect to iTunes error even when it caused due to the iPhone or the iTunes. Both ways, you are looking at perfect solution for the problem and all you have to do is keep reading below. So without any further delay, let us get down with solution to fix the issue once and forever.

How to Fix iPhone won’t Connect to iTunes:

Before we get down with both the process to fix your issue, you will first need to understand whether the issue is due to simple reason like syncing with iCloud. To do so, you will first need to go to Settings>Music>iCloud Music Library. If you have enabled the sync with iCloud to music then this is the most probable reason why your music isn’t getting synced with iTunes. And the same goes for Photos too, you will also need to disable the sync by going to Setting>iCloud> iCloud Photos to see whether you are synced with iCloud which will not allow you to connect to iTunes.

But if you have the sync with iCloud disabled then you can go ahead with the solution to fix the problem in-depth.

For iTunes PC Users on windows OS:

If you are using to Sync iTunes with your Windows device with iTunes when this will defiantly solve your issue.

Solution 1:

The simplest solution is to update the iTunes driver software on your PC/laptop and to do so, follow the procedure below.

  1. First go to Control Panel> Device Manager.
  2. Now in the Portable Devices option you will need to right tap on the Apple iPhone option and choose the option “Update Driver Software”.
  3. Now click on the option “Browse my Computer” and now you will need to browse your way through c:\Program Files\Common files\Apple\Mobile Device Support and then click on Driver folder and then tap “Enter”.
  4. This will reinstall the drivers of iTunes with default setting which you may have changed or which might have crashed causing the iPhone won’t connect to iTunes error.

This will definitely solve the issue and if you are still facing the issue, simply uninstall the iTunes and reinstall it. After you have reinstalled the iTunes, check whether the iTunes version is up to date, if not then update the iTunes and restart your system. And this is it, this is how you solve the issue while you are using iTunes PC/Laptop.

Solution 2:

The next thing that you will need to do is check whether you iTunes account is working properly. For that, launch your iTunes and then Log out and Login into your account again. After you have logged in, click on “Store” And then click on Authorise this computer.

Now if you have authorized over 5 computer with your iTunes, this is the most probable reason why iTunes is failing to connect with your iPhone. Log out from any other sources and only login with maximum 4 devices. If you are still facing the problem then check your iTunes Sync and reset the Sync if required. This whole process will reset the iTunes which will help to easily connect your iPhone with iTunes.

So, these were the 2 simple solution which involves fixing the iTunes if there is anything wrong with it. And if you are still facing the issue you will now need to take a look at your iTunes setting to effectively solve the iPhone Won’t connect to iTunes issue.

Solution 3:

Last but not least, if you are still failing to connect your iPhone with iTunes then this is because there is something whrong with your iPhone. And to solve this issue you will simply need to Restore you iPhone.

NOTE: Restoring your iPhone will erase all the data that is available on your device. So, be sure to take a backup of all the possible data that is important for you.

To restore your iPhone, simply shut down your iPhone/iPad. Now connect the device to PC using the data cable and then press and hold the Home Button.  Now release the Home button when you see the “Connect to iTunes Screen” option.

Now you will be prompted to “Restore” your iPhone/iPad to continue. Simply follow the procedure that appears on the screen to successfully restore your device. After you device is restored, you should be able to successful connect your iPhone with iTunes without any further issue.

And there you have it, these were the list of the best solutions to solve iPhone won’t connect to iTunes error. These method involves resetting your iTunes and the iPhone to default mode which will definitely solve the connecting issue. Hope this was helpful and these method has solved the issue of your iPhone not be able to connect or sync with iTunes.

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